Art Care Guide
Keep your print looking like the first day of summer.
01
When your piece arrives
- Open it right away and check it in good light. If anything is damaged, defective or wrong, photograph it and email us within 30 days of delivery. Keep all packaging until we reply.
- Handle prints by the edges with clean, dry hands. Skin oils can leave marks on matte paper.
- Rolled posters: unroll on a clean, flat surface, image side up, and weigh the corners with light, clean objects for 24–48 hours. Never iron a print.
02
Where to hang it
- Avoid direct sunlight. UV light fades all printed colour over time, especially the saturated blues in Nagai's work.
- Avoid heat and humidity: not above radiators, fireplaces or stoves, and not in bathrooms or other damp rooms.
- Indoors only. Our pieces are made for indoor display.
03
Cleaning
- Framed posters: dust the frame and plexiglass with a soft, dry microfibre cloth. For marks, lightly dampen the cloth with water. Never spray anything directly onto the frame, and avoid ammonia-based glass cleaners, which can cloud plexiglass.
- Canvases: dust gently with a soft, dry brush or cloth. Never use water or cleaning products on the printed surface.
- Posters: keep them dust-free by framing them; unframed paper cannot be cleaned without risk of damage.
04
Framing a poster yourself
- Choose a frame with UV-protective glazing if the room gets a lot of daylight.
- Use acid-free mounts and backing so they don't discolour the paper over time.
- Don't glue or tape the front of the print. Use photo corners or archival hinging tape on the back.
05
Storing and moving
- Store unframed posters flat, or loosely rolled image side out, in a cool, dry place.
- When moving, wrap framed pieces and canvases in soft packing and protect the corners. Never stack heavy objects on a canvas.
Need care advice?
Write to us with your order number (if you have one) and we will reply within 2 business days, Monday to Friday.